hey
i know why
what i do
Clients
I had the pleasure of working with Denis at Hivenet, and he was one of the most dedicated and empathetic professionals I've met. He treated every customer interaction with care, always looking for real solutions instead of quick fixes.
Take a step today
see what’s included ↓
- Pick a module: tags, macros or automation
- Focused data analysis
- Targeted report
- 30-min walkthrough call
limited availability — 4 audits/month max.
Solutions I've built
ChurnAlert
Syncs cancellation data from Stripe to Intercom, letting support teams instantly trigger retention workflows when users try to leave
Zendesk Feedback Pro
Custom downvote feedback form capturing valuable product insights from unhappy customers, helping teams understand and address user concerns proactively
how to improve customer support
Stop fighting support fires and start building systems that scale. This 5-step playbook shows you how to improve any support operations with real examples and a 90-day plan.
Enhanced Ticket Categorization System
Ready-to-use framework for categorizing support tickets with clear priority levels, team responsibilities, and response time targets.
